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Payment terms and conditions

Last Updated: 13/12/2025

At Indian Digital Traders, we are committed to providing a smooth and secure payment process for our customers. Please read our Payment Terms and Conditions carefully to understand the terms that apply to your purchases.

Company Name: Indian Digital Traders

Address: 38-A, Sachidanand Nagar, Bhopal, 462022

Email: contact@indiandigitaltraders.com

1. Accepted Payment Methods

  • Wire Transfers: We accept payments through direct bank transfers. Payment details will be provided at checkout or upon request.
  • Credit/Debit Cards/Net Banking/UPI: Major credit and debit cards are accepted through our secure online payment gateway.
  • Other Methods: For bulk orders or special payment arrangements, please contact us at contact@indiandigitaltraders.com.

2. Payment Terms

  • Advance Payment: All orders require full payment in advance before the order is processed and shipped.
  • Bulk Orders: For large or customized orders, specific payment terms may apply. Please contact us to discuss any special requirements.
  • Currency: All payments are processed in INR (Indian Rupees).

3. Invoicing and Billing

  • Invoice Issuance: An invoice will be issued for each transaction and sent to your registered email upon confirmation of payment.
  • Billing Information: You are responsible for providing accurate and complete billing information. Failure to provide correct billing details may result in order delays or cancellation.
  • Tax Information: All prices are inclusive/exclusive of applicable taxes. GST or other relevant taxes will be calculated at checkout as per Indian tax regulations.

4. Payment Security

  • Secure Transactions: We prioritize your security by using encrypted payment gateways. Your payment information is handled through a secure and reliable system.
  • Fraud Prevention: Any suspicious or fraudulent transactions will be investigated, and we reserve the right to cancel orders if fraud is suspected. If any additional verification is required, we may contact you.

5. Payment Issues

  • Failed Transactions: If your payment fails, please verify your payment details and try again. Contact your bank or our support team if the issue persists.
  • Unprocessed Payments: Orders will not be processed or shipped until payment is successfully received. If payment is not completed within 24 hours, the order may be canceled.

6. Cancellations and Refunds

  • Order Cancellations: Orders can be canceled prior to dispatch. Please contact us as soon as possible if you wish to cancel an order. Cancellations may not be possible after the product is shipped.
  • Refunds: Refunds for cancellations or returns (if applicable) will be processed within 7-10 business days and credited to your original payment method. For details, please refer to our Returns and Refunds Policy.

7. Late or Missed Payments

For any special billing arrangements or extended payment terms (if offered for bulk orders), timely payment is required. Late or missed payments may result in penalties or a hold on future orders.

8. Contact Us

For any questions regarding our Payment Terms and Conditions, please contact us.

By purchasing from Indian Digital Traders, you agree to abide by these Payment Terms and Conditions.

Thank you for your business and for choosing us as your carbide cutting tool supplier.